Zoom Reseller Program - for Government Agencies

Think You Know Zoom?
Think Again.

Zoom is more than meetings — it’s the AI-powered cloud workspace platform that’s redefining how organizations connect, collaborate and grow. Zoom gives you all the tools. Packet Fusion, a Zoom Platinum Partner, makes them work to your advantage.

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Zoom: The Modern Workplace Platform

Zoom is no longer just the place you go for video calls. It has evolved into a full-featured, AI-powered workplace platform designed for the way modern businesses work.

With Zoom Workplace, you can replace a tangle of point solutions with tools that are built to work together. The result: lower costs, less complexity and a connected experience that helps your teams move faster and your business go further.

The Zoom Workplace Platform Features

Zoom Phone

Get enterprise-grade calling with global coverage so teams can stay connected anywhere.

Zoom AI Companion

Boost productivity by generating summaries, capturing tasks and offering smart insights.

Zoom Contact Center

Deliver omnichannel engagement that improves responsiveness and customer satisfaction.

Zoom AI Virtual Agent

Handle routine inquiries with intelligent chat and voice bots to reduce workload for live agents.

Zoom Revenue Accelerator

Equip sales teams with AI-driven insights and coaching to accelerate performance.

Zoom Docs

Enable collaborative, AI-enhanced document creation and knowledge sharing.

Zoom Collaboration Tools

Bring teams together with chat, whiteboard and clips for real-time and asynchronous teamwork.

Zoom Scheduling

Simplify booking with seamless calendar integration and automated coordination.

+ Zoom Marketplace Integrations

Extend the power of the Zoom Workplace platform with hundreds of apps and integrations that connect directly to your existing workflows, keeping everything in one connected ecosystem.

Certified Zoom Platinum Partner

Maximize the Value of Zoom Workplace with Packet Fusion

Zoom Workplace delivers a full suite of solutions for communication, collaboration, CX, sales enablement and more. Yet many businesses only leverage a fraction of its potential.

As a Zoom Platinum Partner, Packet Fusion can help your organization capture the full value of Zoom Workplace by:

Enabling broader adoption of the entire platform, not just meetings

Empowering use of advanced tools like AI, collaboration apps, and sales enablement effectively

Integrating Zoom seamlessly into core workflows and business systems

Training users to accelerate adoption and satisfaction

Seamless migration from Microsoft Teams to Zoom

Aligning Zoom strategies with measurable business outcomes

Optimizing performance with regular reviews and updates

WHY PACKET FUSION?

ZOOM DEPTH. MARKET PERSPECTIVE. REAL OUTCOMES.

When it comes to getting the most from Zoom Workplace, not all partners are created equal. Here’s what sets Packet Fusion apart:

Platinum Partnership

As a Zoom Platinum Partner, we bring top-tier recognition and proven performance in delivering Zoom solutions at scale.

Certified Expertise

Our team includes seasoned UCaaS professionals and former Zoom employees with the
certifications and hands-on experience to deliver results.

Long Term Partnerships

We invest in lasting relationships, guiding customers beyond deployment with support and strategy — not quick, transactional sales.

Direct Support Advantage

We provide responsive, first-level support with direct escalation paths to Zoom, resolving issues faster and with fewer handoffs.

Industry Expertise Where It Counts

We don’t just know Zoom — we know your industry, and we tailor every
solution to meet your environment’s specific requirements.

State & Local Government & Education (SLED)

With 20+ years navigating government procurement and contract vehicles like CMAS, OMNIA and NASPO, we bring the reseller expertise SLED requires — from contract compliance to secure tenant migrations.

Healthcare

We support HIPAA-ready deployments that protect patient data while improving engagement. Our Phone and Contact Center solutions enhance communication. We seamlessly integrate with EHR systems that streamline workflows.

Financial Services

We deliver compliance-ready Phone and CCaaS deployments for regulated environments. With AI-powered sales and customer engagement tools, plus integrations with CRM and core financial systems we help financial institutions communicate securely and efficiently.

Enterprise & Midmarket

From migrating Microsoft Teams, RingCentral, or legacy systems to managing M&A and private equity rollups, we handle complex environments at scale. Our expertise in collaboration, AI and CCaaS ensures the platform grows with your business.

Case Study

Migration Without Disruption

A large enterprise successfully transitioned from Microsoft Teams to Zoom with minimal business impact, ensuring productivity never skipped a beat.

Trusted by Organizations Like Yours (& Ours)

When it comes to Zoom Workplace, we don’t just advise — we use it ourselves. Our experience and customer success stories speak for themselves.

We migrated our own business from an on-premises phone system to cloud with Zoom and put the platform to work every day.

We have active projects across every major Zoom solution, from Phone and Contact Center/Zoom Virtual Agents to AI, Workplace and Revenue Accelerator.

Leading organizations trust us with their Zoom strategy with proven results.

Ready to optimize your business technology?

Ready for More Than Meetings?

Tap the full power of Zoom Workplace with Packet Fusion.

Think You Know Zoom? Think Again.