Managed IT Service Provider (MSP)

A Managed IT Service Provider (MSP) is a dependable business ally that provides IT services and oversees IT infrastructure for a monthly fee. Their offerings encompass monitoring, updates, technical engineering support, detailed reports, a help desk for end-users, associated upkeep and assistance.

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Finding the Right Managed IT Provider

Like many facets of networking, managed IT providers vary widely in their service offerings. Instead of navigating the maze of services and offers, let the Managed IT experts at Packet Fusion do the work for you. We have decades of experience which help us to evaluate your requirements and pinpoint Managed Service Providers that match your needs.

We have the expertise to guide you to the ideal provider right from the start. Let us help you find an MSP that best fits you.

Working With Packet Fusion

The world of business communications and technology is ever-evolving. To ensure that your company stays on top of everything that technology can do for you, look to Packet Fusion to serve as your trusted technology advisor.

Why Packet Fusion

How Our 4-Step Advising Model Works

1. Evaluate

Initiating with a phone call and an interactive online assessment, we pinpoint the IT challenges you’re seeking to overcome. Our dedicated managed IT team does the research to create a curated list of your optimal choices. We negotiate terms and pricing on your behalf.

2. Implement

Our team provides executive-level leadership throughout implementation, design, and user training. This guarantees that the commitments made during the evaluation stage by the selected vendor are effectively put into action and delivered.

3. Optimize

Beyond the initial implementation, we remain engaged in fine-tuning your newly integrated technological solution. Regular check-ins, audits, and assessments are conducted to polish and maximize the efficiency of your solution.

4. Transform

Technology that revolutionizes your business isn’t just a project with a fixed beginning and end; it’s a journey designed to deliver continuous value. We provide a roadmap guiding you towards comprehensive technology integration. Our team imparts valuable insights, from feature enhancements to industry trends, fostering innovation that propels your business forward.

The best way to start the process is to start with an online assessment.

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Client Reviews - Packet Fusion - Cloud Quote

Thoughts From Clients

Excellent customer service, Packet Fusion team!

San Jose McEnery Convention Center

Very helpful, efficient, and great customer service!!

West Valley Staffing Group

Great customer service and technical expertise, your engineers should be commended for their technical know-how.

Relypsa

Great Support!

City of Laguna Hills

“Recently, one of our schools experienced a catastrophic outage Due to the timeline we were under with school starting, we needed the our systems up and working. Several members of the Packet Fusion team did a spectacular job in displaying customer service, technical knowledge, and professionalism.

Placer Union High School District

“Thanks again for your team’s excellent response times! It has been a pretty difficult project, to say the least. Thanks again to your team for being there for us during the tech crunch times.”

Victor Valley Transit Authority

“I just want to send a quick note to acknowledge the professionalism and commitment to customer success from your team. Thank you for fostering a great team.”

Trident

Your statement of requirements is superior to anything we previously explored. From the start of our exploration through go-live, we have been impressed with your process to get us to the cloud. Thanks for the guidance from your exceptional team.

SEIU (Service Employees International Union)

Your team’s work on documenting and extracting the data from our current service provider has been outstanding. You put the information together in a simple easy to understand Excel file. We are glad we placed this job in your capable hands.

Temecula Valley Cardiology Medical Group

Moving parts of our operations to the cloud was a significant step for us, particularly given our limited familiarity with technical fields. Your team’s involvement went above and beyond our expectations. Throughout the entire process, Packet Fusion demonstrated an unwavering commitment to monitor each step meticulously. Your proactive stance in identifying potential challenges and preemptively addressing them was instrumental in averting potential issues before they could escalate. The thoroughness and precision with which Packet Fusion approached the migration were evident from the outset. Your team’s ability to foresee potential roadblocks and promptly make necessary corrections was nothing short of remarkable. As a result, the transition was remarkably smooth, causing minimal disruption to our operations.

Self Help for the Elderly

Yep! I would recommend the Packet Fusion to anyone who asks.

Carson Tahoe

PacketFusion had to step in to save the day with a vendor we were using and they were fantastic. Thank you team.

City of Brawley

Absolutely, I would be happy to talk to anyone about Packet Fusion. Always appreciate all the help you guys give us.

Konocti USD

Experience was great…Packet Fusion always provides excellent service and knowledge around nearly any IT solution.

St. Ignatius Prepatory

The responsiveness of the Packet Fusion support teams and having local staff for on-site support is great.

Heritage Bank

We moved all of our telephony support services over to Packet Fusion from various vendors mainly because of the wonderful service we received from your original support offering to us (ShoreTel).

Omnicell

Excellent knowledge of competing phone systems. Great coordination with our company to facilitate intelligent decision making. And terrific support throughout the transition to the new system and follow-on support.

Topaz

Let’s talk about your challenges, options, and pricing. Call 925-701-2020 or complete the form below.