Watch a short video between Packet Fusion and RingCentral to see how RingCentral licensing works, the advantages of their UCaaS solution, and the unique ways Packet Fusion helps customers transition to the RingCentral UCaaS platform.

[CLICK TO WATCH]

• • Overview: Packet Fusion & RingCentral Relationship [00:00]
  • Details of the Mitel and RingCentral Relationship [1:00]
  • Unique incentives offered by RingCentral to Mitel users [1:25]
  • Advantages of RingCentral over other UCaaS platforms [2:52]
  • Contact Center Features vs. Business Voice Features Explained [8:44]
  • Embedded Dailer, Teams Integration & Direct Routing Integration Overview [10:03]
  • Q & A [13:36]

UCaaS (Unified Communications as a Service) has gained popularity due to its ease of use, scalability, and lower upfront costs. It is especially well-suited for small to medium-sized businesses or organizations seeking quick deployment and a minimal on-premises footprint.

Packet Fusion has successfully facilitated the transition of 83 businesses from Mitel to RingCentral. Our approach follows a 4-step method to get you exactly what you want today and what you will need to accelerate and meet your business goals tomorrow. Here’s how it works:

1. Evaluate Your Business, Infrastructure, and UCaaS Needs. We start by looking at what you have and where we can streamline your processes, technology, and costs to uncover areas for improvement that will bring immediate value to your organization.
2. Create a Criteria for Evaluating Your UCaaS Options. We gather input from all areas of your organization. Packet Fusion’s team will outline functionality and feature requirements so that your team can make an educated decision. Our detailed reporting gives your C-level executives the information they need for proper executive function and financial evaluation.
3. Act as your Cloud Liaison. Cloud contracts can be difficult to interpret, especially when dealing with multiple vendors and carrier services. We act as the liaison between you and your UCaaS provider to negotiate prices and secure the best terms and SLAs to ensure you get optimal pricing and transparency.
4. Provide Comprehensive Implementation and continuous Support. Our expertise in a wide range of technologies and platforms ensures a seamless setup and integration process. For each account, we assign a dedicated Client Success Manager, Solution Architect, and Project Manager to ensure not only successful implementation but also continuous technical support and executive management throughout the journey.

With the evolving tech landscape, now might be the ideal time to transition your phone system to the cloud. Our assessment will help you understand the necessary bandwidth, technical specifications, and overall time and costs to migrate.