PACKET FUSION, a leading Value-Added Reseller of unified communication, officially announces its IT Advisory practice, providing clients with strategic advisory services needed to evaluate, source, and manage IT solutions as a catalyst for growth. Developed from the belief that strategy,…
Mitel (ShoreTel) MiVoice Connect End of Life
Support for Mitel/ShoreTel systems is often underestimated until it becomes an immediate necessity. In such moments, having a reliable support partner accessible always becomes crucial. A trusted advisor whom you can reach at any time to troubleshoot the problem and…
Are you paying too much for Carrier Services? Most likely, the answer to that question is yes! Every vendor you look at has something you don’t want or need, like high costs, services you won’t use, or insufficient services to…
Organizations are becoming more vulnerable to cyber threats due to the increasing reliance on computers, networks, programs, social media, and online data. Cyber breaches and data theft have massive negative financial and operational impacts arising from a lack of a well-formulated security…
Why Do I Need a Technology Advisor? In today's fast-paced and ever-changing digital landscape, having a technology advisor can prove to be a game-changing advantage. A reputable advisory team can help you navigate the complex world of cloud technology, keeping…
Your customer's expectations are rising, employees need seamless collaboration regardless of location, and your data is increasingly challenging to manage and leverage. According to The Boston Consulting Group (BCG), 80% of companies plan to accelerate their companies' ability to utilize…
Packet Fusion CEO, Matt Pingatore recently had the pleasure of dining with the CEO of Mitel, Tarun Loomba. Tarun has been my Executive Sponsor at Mitel for 4 years now, and we try to meet twice a year to catch…
Mitel enters exclusive negotiations with Atos to acquire its unified communications & collaboration business (unify), significantly expanding global UC footprint and customer base Transaction would strengthen Mitel’s position in multiple geographies and segments while reinforcing the company’s commitment to delivering choice and…
Zoom Contact Center, the first omnichannel contact center platform optimized for video, elevates customer service experience through video. Zoom Contact Center supports a robust suite of channels, including voice and video, with SMS and web chat in beta for an…