Frequently Asked Questions (FAQ) l Mitel MiCloud Connect
Effective July 1st, 2024, RingCentral purchased Mitel MiCloud Connect, and they will own all delivery and service going forward.
UC vs. UCaaS Comparison
Why bother migrating a phone system to the cloud that has cost your team handsomely to build and support? You’ve got to have real, tangible “you can take that to the bank” reasons to consider replacing your phone system. What…
Mitel MiVoice Connect – What if we wait and do nothing?
Mitel recently moved up its End-of-Development for ShoreTel & Mitel MiVoice Connect users from 2029 to 2025, announcing no additional OS updates, patches, or security updates after December 31, 2025. MiVoice Connect will be supported in a maintenance-only mode through…
Mitel MiVoice Connect Announces End of Life – Now what?
Mitel (ShoreTel) MiVoice Connect End of Life
Packet Fusion 4 Pillars of Mitel/ShoreTel Support
Support for Mitel/ShoreTel systems is often underestimated until it becomes an immediate necessity. In such moments, having a reliable support partner accessible always becomes crucial. A trusted advisor whom you can reach at any time to troubleshoot the problem and…
Packet Fusion interviews Mitel’s CEO about their new direction
Packet Fusion CEO, Matt Pingatore recently had the pleasure of dining with the CEO of Mitel, Tarun Loomba. Tarun has been my Executive Sponsor at Mitel for 4 years now, and we try to meet twice a year to catch…
Mitel Doubles Down on Owning the Premise PBX Market
Mitel enters exclusive negotiations with Atos to acquire its unified communications & collaboration business (unify), significantly expanding global UC footprint and customer base Transaction would strengthen Mitel’s position in multiple geographies and segments while reinforcing the company’s commitment to delivering choice and…
Mitel Cloud Services Changes and Price Increases Coming Soon
In response to global market pricing pressures and industry shifts, effective October 1, 2022, Mitel will increase prices by 25% on cloud services upon your contract renewal date. Adjustments in pricing will apply to Profiles, Services such as Fax and…