ShoreTel Mitel Support Archives

UCaaS Review – RingCentral Under Review

July 22, 2024
Ginger Clay
Blogs, Business Phone Systems, Mitel / ShoreTel Support, ShoreTel Mitel Support, UCaaS / CCaaS, UCaaS Migration, Uncategorized, Videos & Podcasts
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What does the RingCentral UCaaS platform have to offer?

Mitel MiCloud Connect Frequently Asked Questions

Frequently Asked Questions (FAQ) l Mitel MiCloud Connect

July 18, 2024
Ginger Clay
Blogs, Business Phone Systems, Client Updates, Mitel / ShoreTel Support, News, ShoreTel Mitel Support, UCaaS / CCaaS, UCaaS Migration, Uncategorized
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Effective July 1st, 2024, RingCentral purchased Mitel MiCloud Connect, and they will own all delivery and service going forward.

UC vs. UCaaS Comparison

January 24, 2024
Ginger Clay
Blogs, Business Phone Systems, Mitel / ShoreTel Support, ShoreTel Mitel Support, UCaaS / CCaaS, UCaaS Migration, Uncategorized

Why bother migrating a phone system to the cloud that has cost your team handsomely to build and support? You’ve got to have real, tangible “you can take that to the bank” reasons to consider replacing your phone system. What…

What if ShoreTel Mitel MiVoice Connector users choose to do nothing?

Mitel MiVoice Connect – What if we wait and do nothing?

January 9, 2024
Ginger Clay
Blogs, Business Phone Systems, Client Updates, Mitel / ShoreTel Support, News, ShoreTel Mitel Support, UCaaS / CCaaS, UCaaS Migration, Videos & Podcasts, Webinars & Downloads

Mitel recently moved up its End-of-Development for ShoreTel & Mitel MiVoice Connect users from 2029 to 2025, announcing no additional OS updates, patches, or security updates after December 31, 2025. MiVoice Connect will be supported in a maintenance-only mode through…