A “Wait and See” VMware Strategy May Already Be Running Out of Runway
The real deadline isn't your renewal date — it's how much time you need before it.
How AI Is Changing Customer Conversations — and the IT Stack Behind Them
Your next IT consolidation project may already be sitting inside Zoom.
The Network Refresh Is Due. Should You Actually Do It?
The Network Refresh Math Is Changing
The New Economics of an AI-Powered Customer Experience
AI is changing more than the customer conversation. It’s changing the math behind it.
UCaaS Review – RingCentral Under Review
What does the RingCentral UCaaS platform have to offer?
The Cost, Risk and Benefits of Migrating from UC to the Cloud
In this short video, Packet Fusion CEO Matt Pingatore breaks down the cost of moving your on-premises voice system to…
Frequently Asked Questions (FAQ) l Mitel MiCloud Connect
Effective July 1st, 2024, RingCentral purchased Mitel MiCloud Connect, and they will own all delivery and service going forward.
UC vs. UCaaS Comparison
Why bother migrating a phone system to the cloud that has cost your team handsomely to build and support? You’ve…
Mitel MiVoice Connect – What if we wait and do nothing?
Mitel recently moved up its End-of-Development for ShoreTel & Mitel MiVoice Connect users from 2029 to 2025, announcing no additional…
Why You Need an IT Advisor
Why Do You Need an IT Advisor? In today's fast-paced and ever-changing digital landscape, having a technology advisor can prove…
Packet Fusion Announces Its IT Advisory Practice: Empowering Businesses to Accelerate Business Outcomes
PACKET FUSION, a leading Value-Added Reseller of unified communication, officially announces its IT Advisory practice, providing clients with strategic advisory…
Mitel MiVoice Connect Announces End of Life – Now what?
Mitel (ShoreTel) MiVoice Connect End of Life
Packet Fusion interviews Mitel’s CEO about their new direction
Packet Fusion CEO, Matt Pingatore recently had the pleasure of dining with the CEO of Mitel, Tarun Loomba. Tarun has…
How Community Health Systems Built a More Stable Cloud Communications Environment
Case Study:
From AI to Execution: 5 Priorities for Modern Communications and CX
Communications and customer experience teams are not short on new ideas, new platforms, or new promises. Every week seems to…
AI Communications for Local Government
Local governments do not have an AI problem. They have an access problem.
Mitel MiVoice Connect is Reaching its End of Life
Your Mitel Prem System Is at Risk—Are You Ready to Move On?
Celebrating the Women of Packet Fusion: Bold, Brilliant, and Unstoppable
This Women’s History Month, we’re proud to shine a spotlight on the incredible women who shape the culture, spirit, and…
Avoiding Cloud Migration Pitfalls: Why Projects Fail and How to Succeed
Migrating to the cloud should be a game-changer, unlocking efficiency, scalability, and cost savings. But too often, cloud projects stall,…
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