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Mitel MiVoice Connect Support Options

ShoreTel/Mitel MiVoice Connect Support Options

Mitel recently moved up its End-of-Development and Support for ShorTel and Mitel MiVoice Connect users from 2029 to 2025, announcing no additional OS updates, patches, or security updates after December 31, 2025. MiVoice Connect will be supported in a maintenance-only mode through Dec 2029.

Does it really matter, and what are your options? Click to find out.

Support Options for Mitel MiVoice Connect

You are not alone. Packet Fusion is here to help! Let us help you assess your needs, create a roadmap to harden your system, or seek a path to the cloud.

Option 1:

Let Packet Fusion Support You

Do you still need to get a couple more years out of your ShoreTel/Mitel Connect system? Let us help. We recently doubled down our efforts to support MiVoice Connect. With 15 certified Mitel engineers, we are the country’s premier support vendor of ShoreTel/Mitel.

Option 2:

Explore the Cloud

Packet Fusion’s UCaaS migration services deliver a path to the cloud with the right vendor at the right price point to fit your budget. Having migrated over 420 UC systems to the cloud, we have the experience to reach your goals successfully.

Option 3:

Complimentary System Review

Is your ShoreTel/Mitel system working the way the manual said it should? Take our complementary ShoreTel/Mitel system review and let Packet Fusion assess how your system is performing and where it can be optimized.

Remember, the best time to start planning is now.

Always having a reliable partner is crucial to your business operations, especially communication. Packet Fusion has been the #1 Mitel/ShoreTel Partner for 8 out of the last 10 years. We support 420 Mitel/ShoreTel customers and have 15 Certified Mitel engineers on staff to serve you. Let us know how we can support you.

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