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Packet Fusion Announces Its IT Advisory Practice: Empowering Businesses to Accelerate Business Outcomes

PACKET FUSION, a leading Value-Added Reseller of unified communication, officially announces its IT Advisory practice, providing clients with strategic advisory services needed to evaluate, source, and manage IT solutions as a catalyst for growth.

Developed from the belief that strategy, not technology, should be the primary driver of IT decisions, Packet Fusion advisors deliver strategic guidance around the complexities of procuring and managing technology. Armed with a team of dedicated researchers, solution architects, and leading vendors, Packet Fusion steers business leaders to the right IT solutions for current and future needs.

The only constant is the rate of change. Business leaders need an advisor who understands the IT landscape and can ensure the solution will meet business objectives,” says Matt Pingatore, CEO of Packet Fusion. “Our proven advising model and three decades of technology implementation and support have poised us to help business leaders make informed decisions, save money, and increase ROI. Simply put, we help our clients do more with less.

Packet Fusion focuses on a select group of technologies: Unified Communication, Contact Center, SD-Wan/SASE, Connectivity, Cybersecurity, Managed IT Services, Cloud and Co-Location, Technology Expense Management, and AI / Automation.

Matt Pingatore Is The CEO At Packet Fusion
Matt Pingatore, CEO Packet Fusion

The Packet Fusion IT transformation model is built around a 4-step approach:

Step 1: Evaluation:

We partner with our clients to understand their business challenges and to identify the right technology and service providers to overcome challenges and achieve desired outcomes.

Step 2: Implementation:

Our subject matter experts are part of implementing the selected technology, ensuring the full potential and impact of those solutions are realized.

Step 3: Optimization:

After implementation, our Client Success Team ensures the solution performs as expected. Regular health checks, solution audits, and impact assessments are conducted to evaluate, refine, and maximize the effectiveness of the chosen technology.

Step 4: Transformation:

Technology that revolutionizes your business is not just a project with a fixed beginning and end; it’s a journey designed to deliver continuous value. Our strategic guidance provides roadmaps, trends, insights, thought leadership, and innovation.

About Packet Fusion

Packet Fusion is an IT advisory firm that navigates technology change, accelerates decision-making, and multiplies business outcomes in this digital era. Packet Fusion is a trusted IT advisor and Mitel support partner, helping clients leverage technology to multiply efforts and accelerate results. Visit

This press release is now available on the wire.

What is IT advising and its value to an organization?

IT advising is a professional service that guides organizations and individuals in effectively using and managing information technology (IT) resources. It encompasses a wide range of activities, including:

  1. Strategic Planning: Advising how IT can align with business or organizational goals. This includes developing IT strategies and roadmaps and ensuring that IT initiatives support broader objectives.
  2. Technology Selection: Helping organizations choose the right technology solutions, including hardware, software, and services. This involves understanding requirements, evaluating options, and recommending solutions that fit the needs and budget.
  3. Systems Implementation and Integration: Guiding the process of installing and configuring IT systems, ensuring they are appropriately integrated with existing processes and systems.
  4. Risk Management: Advising, identifying, assessing, and mitigating IT risks. This includes cybersecurity strategies, data protection, and compliance with relevant regulations and standards.
  5. Training and Support: Training and support ensures staff can effectively use IT systems. This includes creating user guides, conducting training sessions, and offering ongoing support.
  6. IT Governance: Assisting in establishing structures and processes to ensure that IT supports and is aligned with organizational objectives. This includes policy development, performance monitoring, and ensuring accountability.
  7. Digital Transformation: Advising leveraging digital technologies to transform business processes, improve customer experience, and innovate.
  8. Cost Management and Optimization: Helping organizations manage IT costs effectively, including budgeting, cost-benefit analysis, and identifying opportunities for cost savings.
  9. Project Management: Providing expertise in managing IT projects, ensuring they are delivered on time, within budget, and to the required quality standards.

Packet Fusion’s IT advisory role ensures that IT investments add value and support the organization’s overall strategic objectives.

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