Frequently Asked Questions (FAQ) l Mitel MiCloud Connect
Effective July 1st, 2024, RingCentral purchased Mitel MiCloud Connect, and they will own all delivery and service going forward.
Mitel MiVoice Connect – What if we wait and do nothing?
Mitel recently moved up its End-of-Development for ShoreTel & Mitel MiVoice Connect users from 2029 to 2025, announcing no additional OS updates, patches, or security updates after December 31, 2025. MiVoice Connect will be supported in a maintenance-only mode through…
Packet Fusion Announces Its IT Advisory Practice: Empowering Businesses to Accelerate Business Outcomes
PACKET FUSION, a leading Value-Added Reseller of unified communication, officially announces its IT Advisory practice, providing clients with strategic advisory services needed to evaluate, source, and manage IT solutions as a catalyst for growth. Developed from the belief that strategy,…
Mitel MiVoice Connect Announces End of Life – Now what?
Mitel (ShoreTel) MiVoice Connect End of Life
Packet Fusion interviews Mitel’s CEO about their new direction
Packet Fusion CEO, Matt Pingatore recently had the pleasure of dining with the CEO of Mitel, Tarun Loomba. Tarun has been my Executive Sponsor at Mitel for 4 years now, and we try to meet twice a year to catch…
eSentire – Managed Security Services
Packet Fusion is now partnering with eSentire, delivering value-added services to help our public sector clients to optimize and transform their organizations on their journeys to the cloud. eSentire and Packet Fusion help you establish a complete cyber resilience plan…
Introducing Our Client Success Offering
The Benefits to Our Clients…… Client success teams play a critical role in ensuring that you realize the full benefits of your digital transformation efforts. By providing dedicated support, improving client satisfaction, and contributing to better outcomes, client success teams…
Alert: Genesys PureConnect End of Life and What You Can Do About It
Genesys recently announced that its entire line of PureConnect products is going End of Life, including PureConnect On-Premise, PureConnect Subscription, and PureConnect Cloud. It’s important for you to act now to move to a new contact center solution before it’s…