Mitel MiVoice Connect Announces End of Life – Now what?
Mitel (ShoreTel) MiVoice Connect End of Life
Packet Fusion 4 Pillars of Mitel/ShoreTel Support
Support for Mitel/ShoreTel systems is often underestimated until it becomes an immediate necessity. In such moments, having a reliable support partner accessible always becomes crucial. A trusted advisor whom you can reach at any time to troubleshoot the problem and…
Packet Fusion interviews Mitel’s CEO about their new direction
Packet Fusion CEO, Matt Pingatore recently had the pleasure of dining with the CEO of Mitel, Tarun Loomba. Tarun has been my Executive Sponsor at Mitel for 4 years now, and we try to meet twice a year to catch…
Alert: Genesys PureConnect End of Life and What You Can Do About It
Genesys recently announced that its entire line of PureConnect products is going End of Life, including PureConnect On-Premise, PureConnect Subscription, and PureConnect Cloud. It’s important for you to act now to move to a new contact center solution before it’s…
Mitel Cloud Services Changes and Price Increases Coming Soon
In response to global market pricing pressures and industry shifts, effective October 1, 2022, Mitel will increase prices by 25% on cloud services upon your contract renewal date. Adjustments in pricing will apply to Profiles, Services such as Fax and…
Mitel MiVoice Connect Release 19.3: Everything You Need to Know
Recently Mitel released MiVoice Connect 19.3, with a significant number of changes, including: Teleworker capabilities for the 6900 series phone The Connect Client has been upgraded to the latest Chromium version Outlook voicemail add-in has been deprecated and it is…
We know Mitel – If You Have MiVoice Connect, It’s Time for a Change
As you may know, the end of life for MiVoice Connect is coming. Packet Fusion can assist with a plan to get you off the system, providing support for your current MiVoice Connect system and a path forward for future…
8×8 and Genesys Announce New Integration
Recently 8x8, one of our leading unified cloud communications as a service (UCaaS) platform partners, and Genesys announced a product integration of 8x8 Work with Genesys Cloud CX, one of our recommended cloud customer experience/contact center solutions. With the new…